Application Engineer/ Demo Machine Operator

Position Overview

The Application Engineer will be based in Brussels, Belgium, and will create digital 3D models and produce 3D-printed benchmark models for potential customers, present live demos on our very large 3D printers, manage complex and challenging projects and provide technical and application-based support to customers.

  
Responsibilities:

    • Day-to-day management and operations of activities at the Brussels-based Demo Center.
    • Provide first-call response to customers under the Application Engineer’s account, providing application-based or technical support by email or phone.
    • Support new customers in the territory (pre-installation preparation, installation, and initial training).
    • Work closely with customers to ensure that the systems work properly.
    • Perform dedicated customer training regarding pre-print, print, and post-print processes.
    • Report to the EMEA Customer Care Manager. Work closely with the Global Customer Care Director regarding expert applications and service support.
    • Train customers and distributors on advanced applications.
    • Modeling as needed.
    • Tradeshows and demos – Print, demonstrate and present to customers.
    • Print samples and benchmark models for customers and potential customers.
    • Willingness to travel up to 25% of the time on average and 50% of the time at peak periods. Ability to travel within Europe, to participate in tradeshows, and support the sales force and customers (about 5-10 working days per month).

  
Qualifications and Skills:

    • Competence on the following software: Rhino, ZBrush, 3D Max, Maya, Solid Works [At least one of the above is obligatory].
    • Studied Industrial Design or 3D-Related arts.
    • Good verbal and written communication skills in English – mandatory. Dutch/French or additional European languages are an asset.
    • Understand slicing, printing and post-printing processes and applications related to large 3D models.
    • Finishing process capabilities for 3D models as well as polishing, painting, cutting & etc.- an advantage.
    • Experience in operating professional 3D printers and 3D model slicing knowledge – a significant advantage.
    • Experience as an Application Engineer in the 3D printing industry – an advantage.
    • Ability to work independently and effectively with minimal supervision in evolving situations.
    • Dedicated, hard worker who is ready to meet company goals and targets.
    • Self-learning ability, presentable appearance, multi-tasker, team worker, creative person.

 

  
* Please indicate salary expectations.
* The position is open equally for men and women.

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